Shipping policy
1. Order Processing Time
All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.
During high order volume periods, processing may take slightly longer, and we will notify you of any significant delays.
2. Shipping Rates & Delivery Estimates
We offer the following shipping options:
- Standard Shipping: 3–7 business days
- Express Shipping (if available): 1–3 business days
Shipping charges (if any) will be calculated at checkout based on your location and selected delivery method.
3. Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number so you can monitor your shipment in real time.
4. Shipping Coverage
We currently ship to [your country/region – e.g., Pakistan and selected international countries]. If your location is not serviceable, you will be notified before your order is processed.
5. Delays & Issues
Delivery times are estimates only and may vary due to:
- Courier delays
- Weather conditions
- Customs clearance (for international orders)
- Public holidays or peak seasons
RB Store is not responsible for delays caused by courier companies or external factors.
6. Incorrect Address
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you notice an error, contact us immediately at [your email/WhatsApp].
7. Lost or Damaged Packages
If your order is lost or arrives damaged, please contact us within 3–7 days of delivery. We will work with the courier service to resolve the issue as quickly as possible.
8. Contact Us
If you have any questions about shipping, feel free to contact us:
📧 Email: [your email]
📱 WhatsApp: [your number]
If you want, I can also:
- customize it for COD (Cash on Delivery)
- make a dropshipping-friendly policy
- or translate it into Urdu for your store